Umpqua’s IPX team, (Innovation, Product and Experience), hired me to bring UX and product design expertise in-house. Like a small agency of experts, the IPX team led workshops that drove product roadmaps, and supported Umpqua’s internal and vendor applications. Through research, discovery and design, I translated Umpqua’s business needs into cohesive user experiences, for both customer and associate, mobile and desktop apps, by supporting multiple product teams, and establishing Umpqua’s digital foundation.
Company: Umpqua Bank
Role: UX / Principal Product Designer
Read the case study
